Data Privacy Policy
We are King Johnnie Casino and this Privacy Policy explains how we collect, use and protect personal information when you use our services. The page covers the categories of data we gather, the purposes for processing, security measures we apply, cookie and tracking practices, and the rights you have over your data. Read this policy to understand what information is required to open and operate an account, how identity checks are handled, and how to contact us about your privacy choices and requests.
Types of data we collect
Personal data - name, date of birth, address, email, phone number and identity documents collected for account setup and KYC verification. Technical data - IP address, device identifiers, browser and connection data, session logs. Transactional data - deposits, withdrawals, payment method details, transaction timestamps and wagering records. Interaction data - support messages and consent records. Data collected depends on account activity and applicable legal requirements.
How information is used
Account administration - create, verify and manage accounts. Payments - process deposits, withdrawals and refunds via payment providers. Compliance - perform KYC, AML checks and respond to legal requests. Service delivery - enable gameplay, apply bonus or loyalty rules and manage promotions when opted in. Communication - send account notices, transactional messages and security alerts. Processing is limited to purposes necessary for service provision and legal obligations.
Data protection and security practices
We use industry-standard controls to protect data in transit and at rest. Connections are secured with TLS 1.3 and edge protection via Cloudflare. Access to personal data is restricted and logged. Identity documents uploaded for verification are stored securely and retained only as required. We do not disclose internal security procedures beyond these measures. Regular audits and updates are carried out to maintain protection levels.
Cookies and tracking technologies
Cookies and similar technologies are used for essential site functions, session management, preferences and analytics. Third-party providers may set cookies for analytics and advertising purposes. You can manage cookie settings via your browser or account controls where available. Disabling certain cookies may affect gameplay, login and payment flows.
User rights and choices
You can request access to personal data, ask for corrections, request deletion where applicable, or object to processing on legitimate grounds. Data portability requests will be processed in standard formats when feasible. Requests can be made via account settings or by contacting support. We handle requests in line with applicable privacy laws and will verify identity before disclosing or changing records.
Data sharing and third parties
We share personal data with service providers necessary for operations - payment processors, identity-verification providers, game and platform partners, fraud prevention services and legal authorities when required. Contracts require third parties to protect data and use it only for specified purposes. Aggregate or anonymised data may be shared for analytics without identifying individuals.
Updates to this policy
Privacy rules are reviewed periodically. Material changes will be posted on this page with an updated effective date. Continued use of the service after changes indicates acceptance of the revised policy. Check this page regularly for the latest information about how we handle personal data.