Responsible Gambling

We take player safety seriously. King Johnnie Casino Responsible Gambling is a core part of how we operate and how we present tools and guidance to customers. We provide clear limits, self-exclusion options and access to support so account holders can control play and spending. Registration and account settings include responsible gambling controls that can be activated at any time. Help is available 24/7 through our support channels and we encourage users to act early if gambling feels less controlled than intended.

Player protection principles

Account safety and responsible play are mandatory. Clear rules, transparent limits and easy access to controls sit at the centre of our approach. King Johnnie Casino Responsible Gambling focuses on harm minimisation, privacy of account actions and straightforward options to pause or stop gambling activity.

Tools to manage gambling activity

Deposit and loss limits

Set daily, weekly or monthly deposit caps in account settings. Loss limits can be applied to cap total losses over a chosen period. Limits take effect immediately and can be reduced at any time; increases may require a waiting period.

Time limits and session breaks

Use session timers and voluntary time-outs to limit playing time. Session reminders and enforced breaks help manage continuous play. Time limits can be adjusted in the responsible gambling section of your profile.

Self-exclusion

Self-exclusion options are available for short-term and long-term periods. Choose exclusion length in account settings and follow the confirmation steps to lock the account. Self-exclusion suspends access and blocks future logins for the chosen period.

Recognising signs of problematic behaviour

Look for chasing losses, skipping bills, hiding activity or significant changes in mood around gambling. Frequent top-ups, rapid increases in stake size or neglecting work and relationships are clear indicators. Act early and use limits or self-exclusion if you spot these signs.

Guidance for staying in control

Set clear budgets and stick to pre-set deposit limits. Treat gambling as entertainment, not income. Take regular breaks, avoid gambling when stressed or intoxicated, and separate payment methods from daily funds. Share concerns with a trusted person and use in-account tools to enforce decisions.

Access to professional help and support organisations

If gambling becomes a problem seek professional help. Useful Australian resources include Gambling Help Online (gamblinghelponline.org.au), Lifeline Australia - 13 11 14 and Gamblers Anonymous. Our support team can provide referrals and information on how to begin self-exclusion or to contact local counselling services.